Logistics
Please note that logistics information is provided alphabetically (A to Z) by topic.
Travel Parameters
Individual travel requirements depend on your assigned group for the event. Please refer to your official invitation email for your assigned group, or note that your assigned group will be outlined during the registration process.
Please plan to arrive at Austin-Bergstrom International Airport (AUS) based on the travel parameters below:
- Staff: Please plan to arrive at your leisure on Saturday, 16 January, and depart anytime on Thursday, 21 January. Please check your calendar to confirm the staff meeting time before making travel arrangements.
- Presentation Team: Please plan to arrive at your leisure on Saturday, 16 January, as rehearsals will begin on Sunday morning. Please check your calendar to confirm the rehearsal schedule before booking your flight. You can depart anytime on Thursday, 21 January.
- SMT: Please plan to arrive at your leisure on Sunday, 17 January unless you are a presenter at the event. There will be a private ELT dinner on Sunday evening you are invited to attend. You can depart anytime on Thursday, 21 January.
- Leadership Group: You are approved to arrive at your leisure on Sunday, 17 January. The Leadership Session will begin promptly at 9:00 AM CST on Monday, 18 January. You can depart anytime on Thursday, 21 January.
- ELT (Day 1) Group: You are approved to arrive at your leisure on Sunday, 17 January. The Leadership Session will begin promptly at 9:00 AM CST on Monday, 18 January, and end at lunchtime. You are invited to stay for the Kickoff 2027 sessions Monday afternoon and the Kickoff 2027: Welcome Reception/Dinner Monday evening. You can depart anytime on Tuesday, 19 January.
- International Attendee: You are approved to arrive at your leisure on Sunday, 17 January. Please eat breakfast and lunch at your leisure on Monday, 18 January. Kickoff 2027 will begin promptly at 1:00 PM CST on Monday, 18 January. You can depart anytime on Thursday, 21 January.
- Domestic Attendee: You are approved to arrive on Monday, 18 January, in the morning. Please eat lunch at your leisure. Kickoff 2027 will begin promptly at 1:00 PM CST. You can depart anytime on Thursday, 21 January.
Please note: Accommodations within the official arrival and departure dates for the event are covered by the Kickoff account.
If your individual travel needs or flight schedules require you to arrive or depart outside of the official dates, you may request this through the registration process (subject to hotel availability). Any room nights outside of the official event dates will be your personal expense initially, and you will need your manager's approval to expense those costs back to your cost center. The night of 22 January 2027 is fully committed at the hotel and will not be offered during registration.
Arrival Transportation
You are responsible for arranging transportation to the Fairmont Austin upon your arrival. The hotel is approximately 8 miles (15–20 minutes) from Austin-Bergstrom International Airport (AUS). Rideshares (Uber/Lyft) and taxis are readily available. If you are arriving on the same flight as a colleague, OutSystems encourages you to share transportation to the hotel.
Departure Transportation
Please arrange a rideshare (Uber/Lyft) or Taxi from the Fairmont Austin to Austin Bergstrom International Airport (AUS).
The Program will officially end on Thursday, 21 January. You are free to depart from the hotel at any time that day.
Business casual is appropriate for this event. Meeting rooms can be cold; please remember to bring a jacket/sweater. January in Austin is generally mild, with cool mornings and evenings. We recommend packing layers and a light jacket.
January in Austin is generally mild and dry, with cool mornings and evenings. Temperatures can vary from day to day, so please check the forecast before you travel.
Average high: Around 17°C (62°F)
Average low: Around 6°C (42°F)
Booking Flights
You are required to book your flights utilizing the Travel tool for your Geo and within the arrival/departure guidelines noted above. If you choose to book flights outside the Travel tool, you will be unable to seek reimbursement for the expense.
Travel Tool links: US & Canada | LATAM (email) | EMEA | Japan (email) | APAC (email)
Deadline to book flights: 07 December 2026.
Submitting Flight Details
Please provide your flight details or travel plans to the registration team via the link in your confirmation email so we can forward your details to the hotel to ensure an efficient check-in process.
Fairmont Austin
Check-in: 3:00 p.m.
Check-out: 11:00 a.m.
Arrival to the Hotel
Upon arrival at Fairmont Austin, please check in at the Hotel Front Desk. You will be required to provide a credit card (recommended) or debit card for incidentals. The official hotel check-in time is 3:00 p.m. If you arrive before this time, the bellmen can store your luggage until your room is available. The hotel will make every effort to have your room ready upon your arrival.
Incidentals are your responsibility and will not be billed to the OutSystems master account. At check-in, the hotel will place an incidental hold on your card of $100 USD per night for stays of two nights or more. A credit card is recommended for this hold. After your departure, the hold is typically released within 3–5 business days, depending on your financial institution.
Please make your way over to the Registration Desk, located outside on the 5th floor landing, to pick up your name badge beginning on Monday, 18 January.
Extensions
Based on individual travel needs and flight schedules, you can request to arrive/depart outside of the official arrival and departure dates (subject to hotel availability). Any room nights outside of the official arrival and departure dates for the event will be paid for on your own and can be expensed back to your cost center with your manager's approval. The room nights for the event are covered by the Kickoff account.
Please indicate your desired check-in and check-out dates during the registration process, and we will check availability at the hotel on your behalf. If your extension can be confirmed (pending hotel availability), you will be notified by our registration team. Any additional nights must be canceled at least 72 hours prior to arrival to avoid a cancellation penalty. The hotel will guarantee confirmed extension nights with your personal credit card through a secure payment link sent to you directly. Penalties incurred for late cancellations should not be expensed unless pre-approved by your manager.
The negotiated group rate at Fairmont Austin is $319 USD per night, plus 19.7% tax. The hotel’s Urban Experience Fee (resort fee) has been waived for our group. The group rate is subject to hotel availability, and additional nights are not guaranteed. The rate does not include breakfast.
You should not check luggage containing travel documents, medication, jewelry, electronic equipment, or any other valuables. These items should always be kept with you at all times. We do not recommend bringing valuables on your trip to Austin, but if you choose to do so, it is recommended that you store them in your hotel room safe.
Suggestions for carry-on luggage:
- Airline ticket and itinerary
- Government-issued photo ID
- Passport
- Medical benefit and prescription benefit card
- Cash and credit cards
- Phone, charging cables, and portable battery
- Prescription medication
- Reading materials or other entertainment
- Toiletries: Liquids must be 3.4 oz. (100 ml) and fit into a single, transparent quart-size zip-top bag (approx. 1 liter)
- Sweater or jacket
- Jewelry and other valuables
- For overnight flights: earplugs, eye mask, neck pillow
Passport Requirement: To enter the United States of America, international travelers must possess a valid passport or travel document. The passport must be valid for the entire length of the intended stay in the US. Travelers are also advised to ensure they have at least one blank page for stamps, though a single-page requirement is not strictly enforced for all travelers.
Depending on your nationality, a visa may be required for entry. Travelers from Visa Waiver Program countries must have an approved ESTA (Electronic System for Travel Authorization) before departure.
- Visa: Travelers whose nationality requires a visa to travel to the United States, please double-check that your passport information and primary address are updated in Workday. Next email people@outsystems.com to request your visa support letter. Please contact Kym Wood with any questions.
Program Inclusions
The official program dates are 18 January 2027 - 21 January 2027.
OutSystems Kickoff 2027 will include the following*:
- Hotel accommodations (based on your travel parameters)
- Breakfast & Lunch on 18 January (Leadership Session attendees only)
- Dinner on 18 January at the Welcome Reception
- Breakfast, lunch & dinner on 19 January and 20 January
*Note: Evening events are considered part of the program, and attendees are expected to attend. Therefore, any meals that are included during the program cannot be expensed.
Expenses
The following can be expensed for Kickoff 2027.
- Transportation to/from your home airport
- Transportation between AUS & Fairmont Austin - Car sharing is strongly recommended, so check in advance if other colleagues are traveling on the same flight, so that costs can be shared.
- Meals outside of those provided at the event from 17 January - 21 January, and per the Finance Policy
- ESTA/visa cost
The following cannot be expensed back to OutSystems.
- Any hotel fees associated with additional guests during your stay
- Meals that are provided during the program
Expense Reports
Family Members & Room Occupancy
Employees invited to Kickoff are expected to attend 100% of all scheduled activities, including daytime sessions, team events, and official evening dinner functions. Family members cannot join or participate in any company-sponsored sessions, meals, or evening activities.
OutSystems covers business expenses for the employee only. All family member expenses (flights, ground transportation, hotel extensions, meals, visa processing fees, etc.) are your personal responsibility and cannot be submitted for reimbursement.
OutSystems covers the standard single-occupancy rate for your hotel room during the official program dates. Any additional fees, room upcharges, or taxes resulting from increased occupancy must be settled directly with the hotel at checkout.
Austin, Texas operates in Central Standard Time (CST). When it is 12:00 p.m. CST on Monday, 18 January, it is the following time in the cities below:
Location |
Time |
|---|---|
San Francisco, CA |
10:00 a.m. on 18 January |
New York City, NY |
1:00 p.m. on 18 January |
Lisbon |
6:00 p.m. on 18 January |
Sydney |
5:00 a.m. on 19 January |
Security measures restrict the amount of liquids and gels passengers can "carry on" to the plane. Under the TSA 3-1-1 rule at U.S. airports, each liquid, gel, or aerosol must be 3.4 oz. (100 ml) or smaller, and all items must fit in one quart-size, clear, resealable bag per passenger. You may be asked to remove this bag from your hand luggage to be screened separately.
Airlines strictly enforce policies regarding items that cannot be included in carry-on bags, including sharp or flammable objects such as knives, razors, scissors, pocket knives, and letter openers. If any item is questionable, it is best to leave it at home or pack it in your checked luggage.
Travel Tips
To minimize the effects of traveling, we recommend the following:
- Wear comfortable clothing and footwear.
- Keep yourself hydrated.
- Avoid alcohol and caffeine consumption before and during your flight.
- Eat small meals during the flight.
- Stand up and stretch your arms and legs every few hours to encourage proper circulation.